We value your privacy and provide you with the option to request the deletion of your Mitra Indodana account. If you wish to delete your account, please follow the steps below:

Submit Deletion Request

1. Send an email to cs@indodanafinance.com from the email address associated with your Mitra Indodana account.
2. In the subject line, mention "Account Deletion Request."
3. In the body of the email, include your full name and the email associated with your account.

Verification Process

1. For security purposes, we may need to verify your identity before processing the account deletion request.
2. Please provide any additional information requested by our support team promptly.

Confirmation Email

1. Once your request is verified and processed, you will receive a confirmation email.
2. The email will confirm the successful deletion of your account.

Data to be Deleted

1. Personal information provided during the account creation process.
2. Usage data and activity logs associated with your account.

Data to be Retained

1. Invoices
2. Transaction records for financial auditing purposes.